At Jolie Arts studio, we create paintings with natural stabilized plants, especially lichens, forest moss, and a wide variety of other natural plants. The production time for each product is between 2 and 8 business days, depending on the size and complexity of the design. All of our paintings are handmade with great care and precision to offer you the highest quality products.
Please note that the production time does not include delivery time, which may vary depending on the destination and size of the painting, between 1 and 5 business days. In case you are in a special situation and need our products as soon as possible, we are available to consider urgent cases and do our best to help you, so don't hesitate to contact us.
We aim to provide the best customer service and deliver our products to most European countries through DHL courier company in the following countries: Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden, Switzerland, Bulgaria, Cyprus, Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Norway, Slovakia, Slovenia, United Kingdom.
In the selected countries, the cost of shipping is free, for other countries or regions, please contact us for information about the shipping cost. We are always open to analyzing the possibility of delivery to other areas and are willing to offer personalized solutions for each customer.
All of our shipments have a priority and tracking number. For residents of non-EU countries, there will be additional fees. You will be contacted by the DHL company if you need to pay any VAT.
We are very careful about protecting our products during transport and do everything in our power to ensure that our paintings arrive in perfect condition at their destination. Each painting is individually packaged to protect it from any shocks or vibrations that may occur during transport.
If you happen to receive a damaged product, please contact us immediately and send us photos of the product and packaging to help us understand what happened. We will take the necessary measures to offer you a quick and satisfactory solution.